🔒 Privacy Policy — 168mnl

Welcome to the 168mnl Privacy Policy. 168mnl ("we", "our", "us") is committed to protecting the personal data of every player who uses our online casino and sports betting platform at 168mnl.bet. This Privacy Policy explains in clear, plain language what personal information we collect from you, how we use it, who we share it with, how long we keep it, and what rights you have over it.

This policy applies to all users of the 168mnl platform, including players registered in Manila, Cebu, Davao, Quezon City, Makati, and all other areas across the Philippines. By registering an account, accessing our platform, or using any 168mnl service, you confirm that you have read, understood, and agreed to this Privacy Policy in its entirety.

If you do not agree with any part of this Privacy Policy, you must discontinue use of the 168mnl platform immediately. For questions or concerns, please contact our Data Privacy team at [email protected].

For the purposes of this Privacy Policy, 168mnl acts as the data controller responsible for the personal information collected through the 168mnl platform. As data controller, 168mnl determines the purposes and means by which personal data is processed and is accountable for that processing under applicable Philippine data protection frameworks, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

168mnl has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with data protection obligations. You may direct any data privacy inquiry or complaint to our DPO through the contact details provided in Section 15 of this policy.

168mnl collects personal data that is necessary to provide our services, comply with regulatory obligations, prevent fraud, and improve the player experience. The categories of personal data we may collect include:

3.1 Identity & Contact Data

• Full legal name, date of birth, and gender;
• Home address, city (e.g., Manila, Cebu, Davao), and province;
• Email address and mobile phone number;
• Government-issued identification numbers (e.g., Philippine National ID, passport, driver's license, SSS/GSIS number).

3.2 Financial Data

• GCash account number and registered mobile number;
• PayMaya, BDO, BPI, Metrobank, InstaPay, and PESONet account details used for deposits and withdrawals;
• Transaction history, deposit amounts, withdrawal requests, and account balances in Philippine Peso (₱ PHP);
• Source-of-funds documentation submitted during KYC verification.

3.3 Technical & Usage Data

• IP address, device type, operating system, and browser type;
• Session logs, login timestamps, and logout records;
• Pages visited, games played, wager amounts, and session durations;
• Cookies and similar tracking technology data (see Section 10).

3.4 Communications Data

• Live chat transcripts, email correspondence, and support ticket records;
• Feedback, survey responses, and any other voluntary communications sent to 168mnl.

168mnl collects personal data through the following channels:

168mnl uses your personal data for the following purposes. We only process data that is necessary and proportionate to each stated purpose:

• Account Management: Creating, maintaining, and operating your 168mnl player account, including password resets, account updates, and login security;
• Identity Verification (KYC): Confirming your identity and age (21+) in compliance with Philippine gaming regulations and anti-money laundering requirements;
• Payment Processing: Facilitating GCash deposits, bank transfers, InstaPay and PESONet transactions, and withdrawal processing in PHP;
• Customer Support: Responding to your support queries, resolving disputes, and managing feedback submitted via live chat or email;
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, account takeovers, bonus abuse, money laundering, and other prohibited conduct;
• Regulatory Compliance: Meeting reporting obligations under applicable Philippine gaming and data protection frameworks;
• Responsible Gaming: Monitoring gameplay patterns, implementing deposit limits, activating self-exclusion requests, and providing responsible gaming prompts;
• Platform Improvement: Analyzing usage data to enhance game performance, improve user experience, and develop new features;
• Marketing Communications: Sending bonus offers, promotions, and updates to players who have provided valid marketing consent (opt-out available at any time).

168mnl processes your personal data on one or more of the following lawful bases under the Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing required to fulfill the contract between you and 168mnl — including account registration, gameplay, payment processing, and customer support;
• Legal Obligation: Processing required to comply with applicable Philippine laws, including anti-money laundering regulations, gaming authority requirements, and tax obligations;
• Legitimate Interests: Processing conducted to pursue legitimate business interests including fraud prevention, platform security, and responsible gaming monitoring, provided those interests are not overridden by your fundamental rights;
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications and optional cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

168mnl does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Your data may be shared only in the following limited and controlled circumstances:

7.1 Service Providers

168mnl shares data with trusted third-party service providers who process data strictly on 168mnl's behalf and under binding contractual obligations. These include payment processors (GCash, PayMaya, BDO, BPI, Metrobank), identity verification providers, fraud screening services, cloud infrastructure providers, game suppliers (e.g., Evolution Gaming, Pragmatic Play, PG Soft, Jili Games), and customer support platforms.

7.2 Regulatory Authorities

168mnl may disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other competent regulatory or law enforcement authority where required by law or court order.

7.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of 168mnl's business assets, personal data may be transferred to the acquiring entity. You will be notified of any such transfer and your rights will be preserved under the terms of this policy.

168mnl retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory obligations. The general retention periods applied by 168mnl are as follows:

After the applicable retention period expires, personal data will be securely deleted or anonymized so that it can no longer be linked to any individual player.

168mnl implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Transport Layer Security (TLS/HTTPS): All data transmitted between your device and the 168mnl platform is encrypted in transit using industry-standard TLS protocols;
• Data Encryption at Rest: Sensitive personal data, including identity documents and financial records, is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. All 168mnl staff with access to personal data undergo background screening and mandatory data privacy training;
• Two-Factor Authentication (2FA): 168mnl supports and encourages the use of two-factor authentication for player account logins to prevent unauthorized access;
• Penetration Testing: 168mnl's platform infrastructure is subject to regular penetration testing and security audits conducted by qualified third-party specialists;
• Incident Response: 168mnl maintains a documented data breach response procedure. In the event of a breach that poses a risk to your rights, affected players and the National Privacy Commission will be notified within the timeframes required by RA 10173.

168mnl uses cookies and similar tracking technologies on the 168mnl.bet platform to enhance your experience, maintain session security, analyze platform performance, and support responsible gaming monitoring. The types of cookies we use are:

10.1 Strictly Necessary Cookies

These cookies are essential for the operation of the 168mnl platform. They enable core functions such as user authentication, session management, and security features. Without these cookies, the platform cannot function properly. These cookies do not require your consent.

10.2 Functional Cookies

These cookies remember your preferences — such as your selected language, preferred game categories, and responsible gaming settings — so that you do not need to reconfigure them on each visit.

10.3 Analytics Cookies

With your consent, 168mnl uses analytics cookies to collect aggregated, anonymized data about how players interact with the platform. This data is used exclusively to improve platform performance and user experience. No personally identifiable information is transmitted through analytics cookies.

10.4 Marketing Cookies

With your consent, 168mnl may use cookies to deliver relevant bonus offers and promotions based on your gameplay history and platform activity. You may withdraw consent for marketing cookies at any time by updating your cookie preferences in your account settings.

You can also manage cookie settings through your browser. Note that disabling strictly necessary cookies may affect the functionality of the 168mnl platform.

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights with respect to your personal data held by 168mnl. These rights can be exercised by contacting our Data Protection Officer at [email protected]:

168mnl will respond to all verified data subject requests within thirty (30) days of receipt. Where a request is complex or involves a large volume of data, we may extend this period by a further thirty (30) days and will notify you accordingly.

168mnl does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of the 168mnl KYC process, and all accounts are subject to age confirmation before any real-money gameplay or financial transactions are permitted.

If 168mnl becomes aware that personal data has been collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you are a parent or guardian and believe that a minor has registered on the 168mnl platform, please contact us immediately at [email protected] so that we may take appropriate action without delay.

Some of 168mnl's third-party service providers — including game suppliers, cloud infrastructure providers, and fraud screening services — may be located outside the Philippines. Where personal data is transferred internationally, 168mnl ensures that appropriate safeguards are in place to protect that data in accordance with the requirements of the Data Privacy Act of 2012.

Such safeguards may include contractual data processing agreements that impose obligations on overseas recipients equivalent to those applicable in the Philippines, as well as technical security measures appropriate to the sensitivity of the data being transferred. 168mnl will not transfer your personal data to any jurisdiction that does not provide an adequate level of data protection without implementing additional appropriate safeguards.

168mnl reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or platform features. The effective date of the current version is displayed at the top of this page and in the page header.

When material changes are made to this Privacy Policy, 168mnl will notify registered players via the email address associated with their account and/or through a prominent notice displayed on the platform upon next login. We encourage you to review this policy periodically to stay informed about how 168mnl protects your personal information.

Your continued use of the 168mnl platform after the publication of an updated Privacy Policy constitutes your acceptance of those changes. If you disagree with any updated terms, you must stop using the platform and may request account closure in accordance with Section 12 of the 168mnl Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or your personal data, please reach out to the 168mnl Data Privacy team using the contact details below. All inquiries are handled by trained staff in Filipino-English and responded to within the timeframes required by law.

• General & Privacy Support: [email protected]
• Payment Data Inquiries: [email protected]
• VIP Account Privacy: [email protected]
• Live Chat: Available 24/7 on the 168mnl platform

If you are not satisfied with 168mnl's response to a privacy concern, you have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) through its official channels.